A Year with Marriott Gold: Destination Goodyear Arizona,
As my journey continues though “A Year with Marriott Gold, my next trip was to Goodyear, AZ. Where I was determined to be present for the birth of our 5th grandchild. My choices in the area are a Courtyard where I have already stayed, and the TownePlace Suites Marriott was a perfect fit for us. The hotel was on the western side of Phoenix area and located next to Avondale where we needed to be. They are across the street from the Cancer Center of Phoenix and convenient to various shopping areas. They are quietly tucked away in a little spot not too far off the freeway. It is not a pretty location itself but that is where the least appealing aspect of the hotel ends.
From the moment I walked in this Marriott property is doing it right. The front desk agent greeted us with a great smile and a warm welcome. We were thanked for being Marriott Gold. The front desk agent informed me that they were out of the 1 bedroom suite we requested and she explained we were upgraded to a 2 bedroom suite. This was actually perfect for us as we will be bring our grandchildren over. We were checked in easily and quickly with no problem. A nice touch was the little gold chocolates. What a great little touch that is very simple and provides a pleasant aspect to your stay. It makes you think that yes they do appreciate me for being gold.
The hotel is decorated in the simplistic stylish Towneplace suite style. Nicely appointed and designed for the long stay traveler. Things at Towneplace are streamlined for efficiency and for the business minded or longer term stay professional. They have a kitchen where if you care too you can prepare your own meals. Making your stay seem more like home.
The positive experience at this property continues for our morning breakfast where the motto is “simple, quick, and delicious” and we again are greeted with a warm smile and a good morning. I cannot begin to tell you how this little simple gesture is so important in customer service. It seemed from the hallway to the front desk everyone at this property took a moment to greet us somehow. For those who travel only while chasing points and such it might not make a difference. My family and I travel doing a combination of both and I look for not only service but also comfort. This little hotel made my stay quite enjoyable. I felt my gold status was appreciated by small little gestures and they created a great experience for me.
For our housekeeping service we gave the pleasant young woman off. We really only required a change of towels and the trash to be emptied. Each time we requested towels the attendant responded with a nice warm smile and accommodated our request. Thank you for continuing your hotels consistent service of excellence!
I would recommend anyone to this property it is one of the Marriott Brands and is great for budget travel also. If you have a chance stop by and tell the assistant GM Bethany Deprey “Travel with T” sent you. Better yet book it from my site! I am looking forward to my next discovery destination I have on the books next week Steamboat Springs, where I will be checking in to my first Fairfield Inn this year.